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Customer calls or visits your website
Customers can talk naturally to an AI receptionist or submit a service request online.
AI customer service and appointment scheduling
AI Customer Service for Small Service Businesses
Answer calls. Schedule appointments. Capture missed customers. Bring repeat customers back.
Siteswork helps small service businesses handle customer calls and appointment requests with AI, so owners can spend more time doing the work and less time answering the phone.
Simple by design
How it works
Siteswork fits around the way your business already handles customers and schedules work.
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Siteswork handles the request
The system gathers the information the business needs, checks availability, and can schedule an appointment according to the business’s rules.
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The business stays in control
The owner sees appointments and customer requests, can adjust the schedule, and decides when the AI should answer calls.
AI Phone Receptionist
Never lose a customer because you couldn’t answer the phone
Many small-business owners are driving, working on roofs, trimming trees, cleaning gutters, meeting customers, or otherwise unable to answer every call.
- AI can answer customer calls when the owner is busy
- It can collect the customer’s name, address, phone number, and service request
- It can answer common questions based on the business’s actual rules
- It can schedule appointments when appropriate
- The owner can choose when the AI answers
Stay in control
Answer calls yourself when you want to. Let the AI receptionist take over when you’re on a job, driving, after hours, or simply unavailable.
The system can be configured so:
- Owner answers first, AI answers missed calls
- AI answers immediately
- AI handles after-hours calls
- Owner can turn AI answering on or off from a phone dashboard
Service request
Job details captured
Availability
Open times checked
Appointment
Customer confirmed
Follow-up
Next step clear
Online Appointment Scheduling
Let customers request service without playing phone tag
Customers can use a simple website form to describe what they need and request or schedule a time.
- Mobile-friendly service requests
- Customer contact information
- Service address
- Job notes
- Appointment availability
- Calendar integration
- Confirmation and follow-up
Repeat Customers
Bring good customers back automatically
Many local service businesses depend on recurring or seasonal work, such as spring and fall gutter cleaning, seasonal landscaping, window washing, property maintenance, and annual inspections.
Siteswork can help remind previous customers when it is time to schedule service again, making repeat business easier for both the customer and the owner.
Made to fit
Built for small service businesses
The system is configured around the way each business already works — not the other way around.
Gutter cleaning
Roofing
Tree service
Landscaping
Pressure washing
Window cleaning
Dog walking and pet care
House watching and property services
Each business can define:
- Services offered
- Questions customers should be asked
- Service area
- Business hours
- Appointment length
- Pricing rules
- When a human should take over
- Calendar and notification preferences
Live Demo
Try it yourself
See what the customer experience feels like in a working tree trimming, removal and storm-cleanup demonstration.
The demo business is fictional and is used only to demonstrate Siteswork’s AI customer-service and scheduling capabilities.
For the business owner
Simple for the owner, too
The owner can have a phone-friendly dashboard showing the information needed to plan the day. Appointments can be tied to the business’s calendar.
TodayAI receptionist on
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Today’s appointments
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New customer requests
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Upcoming jobs
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Customer details
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AI receptionist status
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Basic business settings
Pilot Program
Looking for a few local businesses to test Siteswork
Siteswork is currently working with a small number of service businesses to refine the system around real-world workflows.
If you run a local service business and would like to try it, get in touch.
About Siteswork
Siteswork builds practical AI tools for small service businesses. The goal is simple: make it easier to answer customers, schedule work, and keep good customers coming back.